Privacy Policy
Last Updated: October 8, 2026
Dubois Brides LLC, doing business as SPINA Bride (“SPINA,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, book or inquire about an appointment, join our waitlist, communicate with us, or otherwise interact with SPINA Bride.
This Privacy Policy applies to information collected through our website and through other interactions with SPINA Bride that are subject to this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using our website or otherwise providing personal information to us, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you or your household. Depending on how you interact with SPINA Bride, we may collect the following categories of personal information:
Contact Information, including your name, email address, telephone number, mailing address, and other contact details.
Appointment and Client Information, including information you provide when booking an appointment, joining our waitlist, creating or completing a client profile, or communicating with our team. This may include your wedding date, appointment preferences, designer or gown preferences, sizing information, and other information you choose to provide to us.
Payment Information, including payment card and transaction information when you pay appointment fees or make purchases. Payment information may be processed by third-party payment processors on our behalf.
Communications, including information you provide when you contact us by email, telephone, text message, social media, website forms, or other means.
Marketing Preferences, including your preferences regarding promotional communications and whether you have opted in or out of certain communications.
Device and Usage Information, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, and information about how you interact with our website.
Information Collected Through Cookies and Similar Technologies, including information collected through cookies, pixels, tags, analytics tools, and similar technologies.
We may also collect information that you voluntarily provide to us, including information submitted through appointment forms, waitlists, inquiries, surveys, reviews, or other interactions with SPINA Bride.
How We Collect Personal Information
We may collect personal information from the following sources:
Directly from you, including when you visit our website, create or complete a client profile, book an appointment, join our waitlist, communicate with us, or otherwise provide information to us.
Automatically through our website, including through cookies, pixels, analytics tools, and similar technologies.
From service providers and technology providers that assist us with appointment scheduling, website operations, payment processing, communications, analytics, marketing, and other business functions.
From third parties, including social media platforms, advertising partners, or other third parties with whom you interact or who provide services to us.
How We Use Personal Information
Depending on how you interact with SPINA Bride, we may use personal information for the following purposes:
Providing and Managing Our Services
We use personal information to provide and manage our services, including to:
Schedule, confirm, modify, and manage appointments;
Manage our appointment waitlist;
Create and maintain client profiles;
Prepare for your appointment and provide personalized bridal styling;
Process appointment fees and other transactions;
Respond to questions and requests;
Communicate with you regarding your appointments and inquiries; and
Provide and improve your experience with SPINA Bride.
Communications
We may use your personal information to communicate with you about appointments, waitlist availability, inquiries, events, and other services you request.
If you opt in to receive text messages from SPINA Bride, we may use your telephone number to send appointment reminders, confirmations, updates, and, where applicable, promotional communications. Message frequency may vary. Message and data rates may apply. You may opt out of promotional text messages at any time by following the instructions provided in the message.
Marketing and Advertising
Where permitted by applicable law, we may use personal information to send promotional communications, including emails and text messages, and to provide information about SPINA Bride, our designers, events, collections, appointments, and other offerings.
We may also use cookies, pixels, and similar technologies to understand how visitors interact with our website and to measure, analyze, and improve our marketing and advertising efforts.
We may use third-party services, including Meta, Google, and Pinterest, to help us understand website activity, measure advertising effectiveness, and provide or improve advertising and marketing. These services may collect information about your activity on our website through cookies, pixels, tags, or similar technologies, subject to their respective privacy policies.
Website Operations and Improvement
We may use personal information to operate, maintain, analyze, personalize, and improve our website and services, including understanding website traffic, identifying technical issues, and improving the experience we provide to visitors and clients.
Security and Fraud Prevention
We may use personal information to protect the security and integrity of our website and business, prevent fraud or misuse, and investigate suspicious, illegal, or unauthorized activity.
Legal and Compliance Purposes
We may use personal information to comply with applicable laws, regulations, legal processes, or governmental requests; enforce our agreements and policies; and protect the rights, property, safety, and security of SPINA Bride, our clients, our employees, and others.
How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services. These third parties may include:
Service providers and technology providers that assist us with website hosting, appointment scheduling, client management, payment processing, email communications, text messaging, analytics, marketing, security, and other business operations;
Appointment and client management providers, including BridalLive, which assists us with appointment scheduling, waitlist management, and client information;
Payment processors that process transactions on our behalf;
Marketing and advertising providers, including Meta, Google, and Pinterest, where applicable;
Analytics providers, including Google Analytics;
Professional advisors, including attorneys, accountants, consultants, and insurance providers;
Government authorities, regulators, or law enforcement, when required or permitted by law;
Third parties at your direction or with your consent; and
A successor or acquiring entity in connection with a merger, acquisition, sale of assets, financing, restructuring, bankruptcy, or other business transaction.
We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by applicable law.
Third-Party Services and Websites
Our website may contain links to third-party websites, social media platforms, appointment services, payment services, or other third-party services.
These third parties may collect information directly from you and may have their own privacy policies and terms. SPINA Bride is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.
We encourage you to review the privacy policies of any third-party service before providing personal information to that service.
Cookies and Similar Technologies
We use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand how visitors use our website, analyze website traffic, improve our services, and measure and support marketing and advertising.
Our website may use technologies provided by third parties, including:
Google Analytics, to help us understand website traffic and how visitors interact with our website;
Meta Pixel, to help us understand website activity and measure and improve advertising; and
Pinterest Tag, to help us understand website activity and measure and improve advertising.
Depending on your location and the technologies we use, you may have choices regarding certain cookies and similar technologies.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us using the information below so that we can take appropriate steps to delete the information.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically is completely secure. We therefore cannot guarantee the absolute security of your personal information.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, manage appointments and client relationships, maintain appropriate business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and for other legitimate business purposes.
The specific period for which we retain information depends on the nature of the information and the purpose for which it was collected.
Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:
Access or Know the personal information we maintain about you;
Delete certain personal information we maintain about you;
Correct inaccurate personal information;
Obtain or Port certain personal information in a portable format;
Opt Out of Certain Marketing Communications, including promotional emails and text messages; and
Opt Out of Certain Targeted Advertising or Sale/Sharing of Personal Information, where applicable under the laws of your jurisdiction.
These rights are not absolute and may apply only in certain circumstances.
To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before processing your request, as permitted or required by law.
You will not be discriminated against for exercising privacy rights provided to you by applicable law.
Where applicable, you may also have the right to appeal our decision regarding a privacy request.
Marketing Communications
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
If you have opted in to promotional text messages, you may opt out by following the instructions provided in the applicable text message.
Even if you opt out of promotional communications, we may continue to send you non-promotional communications necessary to provide services you have requested, such as appointment confirmations, appointment reminders, or responses to your inquiries.
Do Not Track and Privacy Preference Signals
Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless otherwise required by applicable law.
Where required by applicable law, we will honor recognized privacy preference signals, such as the Global Privacy Control, in accordance with applicable requirements.
International Data Transfers
SPINA Bride and our service providers may process or store personal information in countries other than the country in which you reside.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or other operational needs.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by law, we will provide additional notice of material changes.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Dubois Brides LLC d/b/a SPINA Bride
132 Tenth Avenue, 2nd Floor
New York, NY 10011
United States
Email: info@spinabride.com